MDN
MDN

Renting cars in Latin America for over 10 years

Miles car rental © Copyright 2011 - 2022.
Select Currency of Preference
LANGUAGE & COUNTRY
Renting cars in Latin America for over 10 years

CAR RENTAL IN EUROPE

Find the best car rental rates at Miles Car Rental. Reserve now and travel hassle-free

Europe Car Rental FAQs

At Miles Car Rental we answer the most common questions about car rental in Europe, a city well known for its technology, history, music festivals and much more. Read this information in detail and get all the answers you need!

01. What are the rental requirements when picking up the rental?

  • Deposit guarantee: A deposit will be required as a guarantee at the time of pick up. The corresponding amount will be determined by the rental company and will be retained on the credit card registered at the counter.
  • Drivers license: You must provide a valid driver’s license.
  • Credit cards: The reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.
  • Minimum age: The main driver must be at least 25 years old. 
  • Insurance: The rental car must count with insurance at pickup time before it can be released. Should you have your own personal insurance, you must verify with your insurance provider if the coverage can be extended to the rental. In case you do not have personal insurance, some rental companies offer the option to acquire this service directly at the counter for an additional cost. This option is subject to availability depending on the rental agency, rental location and car category.

02. Can I place the deposit guarantee on my debit card, prepaid card or cash?

No, the reservation holder must have a valid credit card under his/her name. The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover.

03. What is the deposit amount required by the rental Company?

The deposit amount may vary depending on the season, itinerary, and car category. This amount will be confirmed by the rental company at the time of pick up. The reservation holder must have a valid credit card under his/her name.The credit card holder's name must be printed on the card and it must count with sufficient funds to cover the deposit guarantee.

The deposit on the credit card will be released upon the return of the car. However, the funds may take up to 15 business days before they can be reflected on the account.

04. May I use a friend’s or relative’s credit card for the deposit guarantee?

The credit card must be under the reservation holder’s name. Therefore, a friend’s or relative’s credit card may not be used for this purpose.

05. How can I cancel or modify my reservation?

You may cancel your reservation using the following link: Cancel my Reservation

To modify your reservation for free, please contact our Customer Service Department.

06. What is the cancellation policy?

A cancellation fee of 20% over the prepaid value will apply. Some rental companies manage different cancellation policies such as:

Sixt:

  • • If you cancel your booking with an anticipation of more than 48 hours prior to the pick-up time registered on your reservation, a penalty of 20% will be applied over the prepaid value.
  • • A penalty of USD 100.00 will be applied over the prepaid value if the booking is cancelled or modified within 48 hours or less prior to the pick-up time registered on the reservation. If the prepaid value is less than USD 100.00, a refund will not be granted.
  • • If the booking is not used or if the rental requirements are not met at the counter, a penalty of 100% over the prepaid value will be applied.

Alamo, National and Enterprise: A penalty of 100% will be applied over the prepaid value in case the reservation is not used or, in case the rental requirements are not met at the counter.

Hertz, Dollar and Thrifty: This rate is non-refundable. If the reservation is unused, canceled, or if the reservation holder does not meet the rental requirements at the counter, a refund will not be granted.

You will be able to verify the corresponding cancellation policy on our website before finalizing your reservation.

07. Are all taxes and fees included in my reservation?

Your reservation includes all taxes and fees. Please keep in mind that some taxes and fees must be paid directly at the counter.

08. Which rental companies are located inside and outside of the airport?

We have over 12,000 locations throughout the country, some of which are located at airports as well as at other locations throughout the city. For additional information, please visit our location section by clicking on the following link: Locations.

09. Do all rental companies offer a shuttle service?

Not all rental companies offer a shuttle service. Please contact our Customer Service Department to verify if this service is available at your location.

10. Can I rent a car if I am under 25 years of age?

Yes, most rental companies allow renters between the ages of 21-24 under the following car categories: Economy, Compact, Standard, Mid-Size, Full-Size and Mid-Size SUV for an additional cost.

Please note that in some states such as New York and Michigan renters of age 18 and over will be able to rent by paying an additional fee.

11. What inclusions can I get on my reservation?

Our rates only include unlimited mileage.

12. Can I modify my reservation once the rental is in use?

Once you’ve signed the contract and the rental is in use, you will not be able to modify your reservation through Miles Car Rental. Any modification desired must be requested directly with the rental Company.

Rent a Car in Europa

For many travelers, there is nothing quite like visiting Europe. A wealth of historic and cultural sites awaits travelers who are ready to soak in everything European. Miles Car Rental offers car rental in Europe for distinguishing travelers. Avoid the crush of travelers on trains and buses by renting a car while traveling abroad.

An authorized Hertz and Alamo agent, Miles Car Rental provides vehicles for all needs. Travelers who want to enjoy a posh getaway can rent one of many luxury vehicles offered by the company. Luxury sedans are perfect for the business traveler who needs to arrive at meetings and conventions in style.

Thrifty travelers benefit from renting an economy car. Compact sedans are perfect for the crowded streets of Europe. They provide excellent fuel economy. As an authorized Hertz car rental and Alamo car rental agent, the company is able to offer the best selection of compact sedans on the continent.

Travelers who want to see all the sites with their children in tow can rent family vehicles designed for both convenience and fuel efficiency. Driving is the perfect alternative to walking the busy streets of Europe with children. Many residents of Europe also prefer to rent cars to take visiting friends and family to see cultural and historic sites.

Need help?
Trustpilot
Close
Manage Cookies
Close

Cookies are small text files that websites use to enhance the user experience.

According to the law, we can store cookies on your device only if they are essential for the functioning of this site. However, for any other type of cookies, we need your explicit permission. Strictly necessary cookies are managed in accordance with the relevant legislation, while preference and marketing cookies are regulated under the General Data Protection Regulation (GDPR) in the European Union and under the Brazilian General Data Protection Law (LGPD) in Brazil, along with other applicable laws.

For further details on who we are, how to contact us, and how we process personal data, please refer to our Privacy Policy.

This site uses different categories of cookies. At any time, you can modify or withdraw your consent. Please note that blocking some types of cookies may affect your experience on the site and the services we can offer.

Necessary Cookies

These cookies are essential for the proper functioning of the website. They activate basic functions such as page navigation and access to secure areas.

Preference Cookies

Preference cookies allow the website to remember information that alters how it behaves or appears, such as your preferred language or region. They enhance the functionality and customization of the site. They may be set by us or third parties whose services we have included on our pages. If you do not allow these cookies, some of our services may not function properly.

Statistics Cookies

These cookies help website owners understand how visitors interact with their sites by gathering information about visits and traffic sources to measure and improve our page's performance.

Marketing Cookies

We use marketing cookies to track visitor activity on websites. The goal is to display relevant and appealing ads to individual users, making them valuable for both publishers and third-party advertisers.

Unclassified Cookies

Unclassified cookies are those we are still in the process of categorizing, along with individual cookie providers.

Select Language
Select Country of Origin

Reset Password

Close
*6-character minimum. Numbers, letters and optional special characters: @$!%*#?&. SEND

Error

We encountered an error while processing your password reset. Please try again. If the problem persists, please contact our Customer Service Department.

Error

Passwords do not match

Error

Your current password is incorrect

Error

Your new password cannot be the same as the old password. Please enter a different password.

Data sent successfully

Your password has been reset successfully.

Mobile
Please Rotate your Device
!function(a,b,c,d,e,f,g,h){a.RaygunObject=e,a[e]=a[e]||function(){ (a[e].o=a[e].o||[]).push(arguments)},f=b.createElement(c),g=b.getElementsByTagName(c)[0], f.async=1,f.src=d,g.parentNode.insertBefore(f,g),h=a.onerror,a.onerror=function(b,c,d,f,g){ h&&h(b,c,d,f,g),g||(g=new Error(b)),a[e].q=a[e].q||[],a[e].q.push({ e:g})}}(window,document,"script","//cdn.raygun.io/raygun4js/raygun.min.js","rg4js"); rg4js('apiKey', 'kKccCbMD6bGwWCJjRxMPsw'); rg4js('enableCrashReporting', true);